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How do I deactivate my profile?

Zoosk Customer Support
posted this on January 12, 2011 12:20

(*Note: you will not be able to deactivate or cancel from a mobile app or t.zoosk.com, you must log into your account from a computer)

(**Additional note: If you purchased your Subscription through iTunes, you must first cancel your auto-renewal through iTunes in order to be able to deactivate your account using the instructions below)

 

To deactivate your account and remove your profile, log in to Zoosk.com from a computer and click the following link: Deactivate Account

If you are unable to click the link, please copy and paste the following URL: https://www.zoosk.com/settings/account

Click 'Edit' next to Account Status, then click "Deactivate."

Please note: If you are a Subscriber and you deactivate your account before your billing cycle ends, you will lose your Subscriber benefits. This can’t be reversed, so only deactivate your account if you have no intention of using your Subscriber benefits.

Once you deactivate your account, your profile is no longer visible on Zoosk.

Upon deactivation:

  • You'll lose subscriber benefits without refund
  • You will not have access to any coins purchased
  • Your profile will not be visible to members
  • Members can no longer reply to your prior flirts
  • You will lose all of your Zoosk Friends

We hope this information allows you to make your preferred changes to your account. Please contact customer support if you have additional questions or still require assistance.

To contact Zoosk Customer Support, click here.

 
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